2.14.87.1, 2019-04-02 08:54:09

Legal notices for social media.

Imprint

Legal Notice - Imprint

Both within and outside of Volkswagen AG, transparency and open communication are a matter of course. You can find important information about Volkswagen AG and how you can contact us here.

VOLKSWAGEN AG is a publicly quoted stock corporation under German law, with its registered office in Wolfsburg, Germany.

Chairman of the Board of Management:
Herbert Diess

Board of Management:
Herbert Diess (Chairman)
Oliver Blume
Gunnar Kilian
Andreas Renschler
Abraham Schot
Stefan Sommer
Hiltrud D. Werner
Frank Witter


Postal address: Berliner Ring 2, 38440 Wolfsburg, Germany

Tel.: +49-5361-9-0

Fax: +49-5361-9-28282

Email: kundenbetreuung@volkswagen.de

Tel.:
+49-1802-865 579 243 6

VOLKSWAGEN AG is entered in the Register of Companies at the District Court of Braunschweig under number HRB 100484.
The sales tax (VAT) registration number of VOLKSWAGEN AG is DE 115235681.

General Terms of Use

The personalised informational services offered by Volkswagen AG are subject to terms of use.

The contents provided on these websites are for informational purposes only and are not legally binding, provided the information is not subject to the provisions of the German Energy Consumption Labelling Ordinance (details about fuel consumption and CO2 emissions). Vehicles listed on these sites are partially equipped with special equipment packages at an extra charge. Details about delivery, appearance, price, performance, dimensions and weights of vehicles correspond to the information existing at the time the data was input. In this regard, we expressly reserve the right to make changes. All information pertaining to equipment and accessories, prices and technical specifications are based upon German market characteristics.

Some information is provided by our partners. Please note that for these services our partners’ terms of business are applicable and that with the inclusion of their websites on Volkswagen AG’s websites we are not making any endorsement or providing warranty. Volkswagen AG is not responsible for these contents. These providers are not Volkswagen AG’s vicarious agents under any theory of respondeat superior.

Volkswagen AG’s websites contain links to websites, which are operated by third parties. Volkswagen AG is not adopting any third party sites made available via such links as its own and is not liable for the contents thereof.

In your use, you are to observe copyrights, registered names, trademarks and other legally protect rights of third parties. For example, all Volkswagen AG websites are legally protected including all pictures, music and brands like „Volkswagen“ and „Golf“ used therein. This also applies to the legally protected rights of all of our companies within the Group. These websites as well as these terms of use are not to be understood as Volkswagen AG having granted a licence or other type of proprietary right. You shall refrain from any and all improper use of the services.

If applicable: When you use the so-called „Tell-a-friend“ features, you, as the message dispatcher, are responsible for the fact that the recipients you have chosen are in accord with the receipt of the message. If this is not the case, then you shall indemnify and hold us harmless for any and all costs, expenses and liability incurred from third party claims.

The liability of Volkswagen AG, its representatives and vicarious agents for slightly negligent breaches of obligations shall be excluded with the exception of breaching essential contractual obligations („cardinal duties“, meaning such obligations, the fulfillment of which even make it possible in the first place to duly execute the agreement and adherence to which the other party may nor-mally rely on) as well as the injury to health, body, life and for express warranties made by Volkswagen AG and according to the provisions of the German Product Liability Act. The liability of Volkswagen AG, its representatives and vicarious agents shall be limited to settlement of direct damages that are contractually typical and foreseeable for the type of service. It shall particularly not be liable for a loss of profit.

If applicable: Please note that if you send an email using Volkswagen AG’s contact template this information will be transmitted in an unencrypted format and therefore no guarantee of confidentiality or integrity of the email can be made.

Volkswagen AG reserves the right at any time to expand or curtail service or any portion thereof or modify features. The high-speed development of the internet requires that we modify and amend our terms of use from time to time. Please be sure that you are familiar with the most updated version of the terms of use.

The use of services as well as these terms of use shall be interpreted, governed and controlled by the laws of Germany, excluding therefrom German conflict of laws and provisions.

User statement of proprietary rights; Licence for rights

a) The User declares upon his or her agreement and consent according to these Terms of Use that he or she has the requisite proprietary rights to the material released to Volkwagen AG, especially the right to upload the material to Volkswagen AG’s platform for the described use according to letter b. of this section and that he or she is not aware or has knowledge of any other contrary rights held by any third party. In this regard the User is specifically requested to strictly pay attention to the existence of and compliance with any third party rights, especially for any photographs, images or film material.

b) Furthermore, the User shall grant, transfer and assign to Volkswagen AG upon his or her consent and agreement hereto the right to use the material without limitation that has been uploaded or otherwise inserted onto the platform by another means (comments, valuations) on the platform for comment and valuation by other users. Participants shall allow Volkswagen AG the right to adapt or edit any material submitted. The participant shall have no right of publication for any material submitted.

c) If any third party should assert a claim against Volkswagen AG in connection with the licence granted by the User for the material in this declaration, then the User hereby agrees to indemnify and hold Volkswagen AG harmless for any and all claims asserted by such third parties.

Data Protection Declaration

A. Controller

We are pleased that you are visiting a website of Volkswagen AG, Berliner Ring 2, 38440 Wolfsburg, kundenbetreuung@volkswagen.de,  registered in the Commercial Register of the Municipal Court of Braunschweig under No. HRB100484 (Commercial Register, Section B)  (“Volkswagen AG”).  In the following, we would like to inform you on the collection, processing and usage of your data.

B. General Information

In principle, you can visit the websites of Volkswagen AG without disclosing to us who you are. We will in this case receive only the following protocol data in automated fashion:

  1. An anonymous cookie ID which does not make it possible to infer your IP address,
  2. The operating system you are using, the web browser you are using and the screen resolution settings which you are using,
  3. The date and time of day of your visit,
  4. The websites which you have visited of us and
  5. The website from which you are visiting our website.

Insofar as the following sections contain nothing to the contrary, the data processing is undertaken exclusively by Volkswagen AG.

C.  Social Media

I. General Information for Social Media
Volkswagen AG uses so-called social media plug-ins (“Plug-Ins”) from the Facebook, Google+ and Twitter social networks which are labelled with the well-known symbols of the respective social network. The Plug-Ins have been deactivated on the web pages of Volkswagen AG as the default setting so that, during the accessing of a web page, no personal data shall be initially passed on to the providers of the Plug-Ins. Only by clicking on one of the greyed-out symbols and by once again confirming a message shall you activate the plug-in which corresponds to a consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a) GDPR. After activation has been done, the content from the Plug-In shall be transmitted by the social network directly to your browser and integrated by your browser into the website (so-called 2-click solution). The plug-ins can be at any time deactivated again by clicking on them anew. 

By integrating a plug-in, data are transmitted to the respective provider in automated fashion and can be saved by this respective provider. The provider receives the notification that you have visited our website. This is done regardless of whether you have set up a user account on the respective social network and are logged-in there or not. If you have logged in to the social network, the provider can classify these data directly to your user account. The possibility exists that the respective providers of the plug-ins will use the data for the creation of usage profiles. Volkswagen AG has no influence on the data collected by the provider and the continued processing thereof. The purpose and scope of the data collection as well as the continued processing and use of the data by the providers of the plug-ins as well as your related rights and setting options in order to protect your private sphere can be found in the respective provider’s Data Protection Declarations.

II. Additional Information for Facebook Fanpages

1. Controller

Thank you for visiting a Facebook fan page (referred to hereinafter as “Fan Page”) of Volkswagen AG, Berliner Ring 2, 38440 Wolfsburg, Germany, vw@volkswagen.de, registered in the Commercial Register if the local court of Braunschweig under the number HRB 100484 (referred to hereinafter as “Volkswagen AG”). Please see below for information on the collection, processing and use of your data.

2. General Information

Volkswagen AG provides you with the information below on the processing of your personal data in connection with the Fan Page provided by Volkswagen AG. In its decision of 5 June 2018, the European Court of Justice ruled that the Fan Page operator and Facebook are jointly responsible regarding personal data processed on the Fan Page. For information about the data processing carried out by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (hereinafter: “Facebook”), please see Facebook’s data policy.

3. Collection, Processing and Use of Your Personal Data
The Fan Page you are visiting allows you to react to and comment on our posts, to create user posts and to send us private messages regarding personal concerns. Any data provided by you and any data that, where applicable, may be accessible to us in connection with your visit to the Fan Page (such as your Facebook username, pictures, interests (if applicable), contact details) will solely be used by us for the purpose of communicating with customers and potential customers on the basis of an overriding legitimate interest (Art. 6 para. 1 sentence 1 lit. f) of the EU General Data Protection Regulation ("GDPR")).  Our interest is to offer you a platform on which we can display up-to-date information to you and which enables you to send requests to us and allows us to process to your requests as quickly as possible. Your requests will be processed by a processor engaged by us. In the case that the Fan Page ceases to exist, we will erase your data to the extent possible for us.

4. Tracking Tools
Besides the basic functions, Volkswagen AG will not perform any further data processing by way of the Fan Page. Please note that Facebook Ireland Limited may use tracking tools and cookies, independently of any use of the Fan Page through Volkswagen AG. For information on Facebook’s use of tracking tools and cookies, please see Facebook’s data policy.

5. Your Rights
You may exercise the rights listed below vis-à-vis Volkswagen AG at any time, at no cost, to the extent possible for Volkswagen AG within the scope of providing the Fan Page. For the exercise of any further and additional rights, please contact Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. 

Please see Section F for information about exercising your rights vis-à-vis Volkswagen AG.

Right to Information: You have the right to obtain information from us about the processing of your personal data.

Right of Rectification: You have the right to obtain from us the rectification of any personal data relating to you, which is inaccurate or incomplete.

Right to Erasure: You have the right to request the erasure of your data, if any of the conditions specified in Art. 17 GDPR are met. Accordingly, you may request, for example, the erasure of your data, insofar as the data is no longer necessary for the purposes for which it was collected. Furthermore, you may request erasure, if we process your data on the basis of your consent and you withdraw such consent.

Right to Restriction of Processing: You have the right to obtain restriction of the processing of your data, if any of the conditions set out in Art. 18 GDPR are met. This is for example the case, if you dispute the accuracy of your data. You may request that processing is restricted until the accuracy of your data has been verified.  

Right to Object: If processing is based on an overriding legitimate interest or if your data is being used for purposes of direct marketing, you have the right to object to the processing of your data. An objection is permissible, if processing is either carried out in the public interest or in the exercise of official authority or on account of a legitimate interest of Volkswagen AG or of a third party. In the event of an objection, we ask that you inform us of your reasons for objecting to the data processing. Further, you also have the right to object to data processing for the purpose of direct marketing. This also applies to profiling, if it is related to direct marketing.  

Right to Data Portability: If data processing is based on a consent or on a performance of a contractual obligation and such data processing is performed by way of automated means, you have the right to receive your data in a structured, commonly used and machine-readable format and to transmit such data to another controller.

Right to Withdraw: If data processing is based on a consent, you have the right to withdraw your consent to the data processing at any time, at no cost, with effect for the future.

6. Your Points of Contact
Contact Details for the Exercise of Your Rights
The contact details in relation to the exercise of your rights and for further information can be found on the following website: https://datenschutz.volkswagen.de

Data Protection Officer
Our data protection officer is your contact person for any matters concerning data protection:
Data Protection Officer of Volkswagen AG
Berliner Ring 2, 38440 Wolfsburg, Germany
datenschutz@volkswagen.de

D.  Your Rights
You may exercise the rights listed below vis-à-vis Volkswagen AG at any time, at no cost. For further information concerning the exercise of your rights, please see section G.

Right of Access by the Data Subject: You shall have the right to receive information from us regarding the processing of your personal data.

Right to Rectification: You shall have the right to demand that we correct your personal data which are incorrect and/or incomplete.

Right to Erasure: You shall have the right, in the event that the requirements specified in Art. 17 of the GDPR have been met, to demand the deletion of your data. Thus, in accordance with this Article 17, for example, you may demand the deletion of your data insofar as these data are no longer required for the purposes for which they were collected.  Furthermore, you may demand the deletion of these data if we process your data based upon the consent which you have granted and you then withdraw this consent.

Right to Restriction of Processing: You shall have the right to demand the restriction of the processing of your data if the requirements specified in Art. 18 of the GDPR have been fulfilled. This is, for example, the case if you dispute the correctness of your data. For the duration of the verification of the correctness of the data, you may demand the restriction of the processing.

Right to Object: If processing is based on an overriding legitimate interest or if your data is being used for purposes of direct marketing, you have the right to object to the processing of your data. An objection is permissible, if processing is either carried out in the public interest or in the exercise of official authority or on account of a legitimate interest of Volkswagen AG or of a third party. In the event of an objection, we ask that you inform us of your reasons for objecting to the data processing. Further, you also have the right to object to data processing for the purpose of direct marketing. This also applies to profiling, if it is related to direct marketing.

Right to Data Portability: Insofar as the data processing is undertaken based upon a consent or a fulfilment of a contractual agreement and this is also undertaken while using an automated processing system, you shall have the right to receive your data in a structured, commonplace and machine-readable format and to transfer these data to another data processing service provider.

Right of Revocation: Insofar as the data processing is undertaken based upon a consent, you shall have the right to withdraw your consent for the data processing at any time, at no cost, with effect for the future, by using the following address: info-datenschutz@volkswagen.de or by using the contact data provided in the Imprint section.

Right to Complain: You shall also have the right to complain to a government supervisory authority (e.g. to the State Data Protection Officer for Lower Saxony, Germany) regarding our processing of your data.

G. Your Contact Persons
Contact Details for the Exercise of Your Rights
The contact details in relation to the exercise of your rights and further information can be found on the following website: https://datenschutz.volkswagen.de.

Data Protection Officer
Our Data Protection Officer shall support you as your contact person on all data protection-related matters:
Data Protection Officer of Volkswagen AG
Berliner Ring 2, 38440 Wolfsburg
datenschutz@volkswagen.de